How to Order

Roins Trampoline wants to provide our customers with a smooth trampoline ordering process. To ensure the best possible shopping experience, we have created a series of online guides that cover the entire process, from choosing the right trampoline to having it delivered to your doorstep.

Payment methods and options

At Roins Trampoline, we accept a variety of payment options to suit our customers' preferences. You may choose from the following options:

  • Credit/Debit Card (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Bank Transfer

Please follow the steps below to begin your order:

Step 1: Select your favorite trampoline

Select the desired size and model from our catalog. If an item is currently out of stock, you can choose to be notified when it becomes available.

Step 2: Provide shipping information

Enter your shipping address and any special instructions, if needed. We ship worldwide, but certain regions may experience longer delivery times or additional charges.

Step 3: Payment Process

Select your preferred payment method and complete the payment process. Once your payment has been processed, we will send you a confirmation email and a receipt.

Step 4: Order Confirmation and Shipping

You will receive an order confirmation with an estimated delivery date. Track the status of your order through the link provided in the email. In case of shipping delays, we will synchronize the latest delivery status and make sure to keep you informed.

Customer support and post-sale issues

If you have any problems with your order, whether it be shipping, product defects, or other issues, please contact our customer support team immediately. You can contact us through our website or email (service@roinstrampoline.com).

Our team will work hard to resolve all issues and make sure you get the best service experience.

We hope this policy clarifies the ordering process and resolves any issues you may have. If you need assistance with any aspect of your Roins Trampoline experience, please feel free to contact our team of experts.